Privacy Policy

Last updated: June 11, 2026

Backoffice AI Solutions, LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to getbackofficeai.com and the services we provide.

1. Information We Collect

We collect information you provide directly to us, including:

Contact details — your name, business name, email address, and phone number when you submit our contact form.
Message content — information you include about your business or your inquiry.
Consent records — whether you opted in to receive text messages, along with the date, time, and IP address of your submission.
Technical data — basic information collected automatically, such as IP address and reCAPTCHA verification data used to prevent spam.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide our services;
Send you text messages you have consented to receive (customer care, appointment reminders, and account updates);
Maintain records of consent as required by applicable law;
Protect against fraud, spam, and abuse.

3. SMS / Text Messaging

If you provide your phone number and check the SMS consent box on our contact form, you agree to receive customer care, appointment reminder, and account update text messages from Backoffice AI Solutions. Messaging frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for assistance.

We do not sell or share your mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

SMS consent is not a condition of purchase. Opting out of text messages will not affect your ability to use our services or to contact us by other means.

4. How We Share Information

We share information only as needed to operate our business, and never for third-party marketing. Specifically, we may share information with:

Service providers that help us operate, such as our CRM (Salesforce), our messaging provider, and reCAPTCHA, who process data on our behalf under confidentiality obligations;
Legal authorities when required by law or to protect our rights.

As stated above, mobile opt-in and consent data is never shared with any third party.

5. Data Retention

We retain your information for as long as needed to provide our services and to comply with legal, tax, and recordkeeping obligations, including retaining proof of SMS consent.

6. Your Choices

Text messages — reply STOP to opt out at any time.
Email — contact us to update or delete your information.
Access and correction — you may request a copy of, or correction to, the information we hold about you.

7. Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect their information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

Backoffice AI Solutions, LLC
522 S. Hunt Club Blvd. #129
Apopka, FL 32703
[email protected]